Business Class

Advice, stories, insights and everything else business travel.

Should we ask employees to share hotel rooms when traveling for business?

How thrifty is too thrifty when trying to save money on corporate travel? 

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5 Reasons Your Corporate Travel Policy Needs Regular Review

Things change fast in the world of business travel, and your policy needs to keep up As the corporate travel manager, you understand how important it ...

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Selfie Harm

A recent rash of selfie-inflicted accidents has me wondering — should we ban the selfie? A tourist from China plunged 1,000 feet to his death at the ...

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Why Small & Midsize Enterprises are Set to Transform Corporate Travel

SMEs don't have the budgets or time to make do with traditional travel management companies. Where will they turn? (A version of this article was ...

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Wait, What Time is It?

Daylight savings time confuses a lot of people, but no one more than frequent corporate travelers? So are we all agreed on what time it is now? Let’s ...

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5 Must-Haves for Corporate Travel Management Software

New platforms have emerged to help companies manage corporate travel — what sets the best tools apart? The right corporate travel management tool can ...

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Travel Advisory

The State Dept. recently added Antarctica to its Travel Advisory list — what does this mean for corporate travel managers? Even if you’re a research ...

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The Best News I've Heard All Year

Lola.com is the #1 travel management platform on G2 Crowd and has the highest customer satisfaction score on the market — but we’re not stopping ...

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How to Hire a Corporate Travel Manager

Your corporate travel program won’t manage itself — how can you bring in the perfect person for the job? You’ve gotten this far without a “real” ...

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Not So Fast

Is it finally time to pump the brakes on our dream of high-speed travel? Two recent travel-news items caught my attention. One said that supersonic ...

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How to Get Support For Your Corporate Travel Program

Any effective travel program needs organizational buy-in — here are 7 ways to get support for yours Small and mid-size companies need to get a grip ...

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Stranger Things

Brexit planning, rampaging monkeys, and the disappearing breakfast are just a few of the weird things happening in the travel world The late blues ...

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37 Million More Reasons Lola.com Will Transform Corporate Travel

$37M in new funding will help us build an even better product and double headcount, but this was not a typical financing round — here’s what happened ...

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Podcast: Let's Have a Real Conversation.

Episode 4 of ‘Road Warrior Radio’ featuring Josh Allen, CRO of Drift

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Why You Should Encourage Your Corporate Travelers to Use Their Rewards

Business travel can feel like a burden but small things, like collecting loyalty points, can make a huge difference for frequent travelers

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Travel is Toughest on Your Finance Team

Corporate travel isn't only tough on the folks doing the travel — it can also take a toll on the back office Your company’s frequent travelers think ...

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What Really Matters to Business Travelers?

People who travel regularly for work have specific preferences about how they travel — are their employers on the same page? Do you prefer a downtown ...

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4 Ways Companies Can Make Their Corporate Travelers' Lives Easier

Corporate travelers routinely sacrifice personal and family time to travel for work — are their employers doing enough to make it up to them? Let’s ...

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The State of Corporate Travel Management in 2019

A new study from Lola.com reveals how corporate travel managers equip their travelers for success on the road. We talk a lot about traveling for ...

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Podcast: The Expectation Book

Episode 3 of ‘Road Warrior Radio’ featuring Bart McDonough, CEO of Agio

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Lola.com To Be 2019 Host Company of NE Venture Capital Association's Hack.Diversity Program

Lola.com joins other New England tech innovators to support workforce development initiative for minority workers pursuing careers in STEM BOSTON – ...

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Table Fries: Wicked Loving - The Lola.com culture story.

Episode 1 of 'Table Fries' featuring Lola.com Vice President of Travel Service and People Operations, Stacey Scott.

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Corporate Travel Glossary

Lola.com and American Express Global Business Travel (GBT) teamed up to bring clarity to the mystifying world of business travel Corporate travel is ...

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Who is Joe Sharkey?

Lola.com sits down with its business travel columnist to discuss his 16 years writing weekly “on the road” columns for The New York Times, his ...

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What Makes an Effective Corporate Travel Manager?

Managing business travel isn’t easy — but if you find someone with the right skill set it gets a lot easier If you think managing your company’s ...

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The 3 Reasons Lola.com Killed Our Employee Reviews

How focusing on our 1:1’s allows Lola.com to be even more agile in our operations. Last week I sat down with our CEO, Mike Volpe to discuss the ...

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The Simple Guide To Corporate Travel Management

From initial booking to submitting expenses, managing corporate travel can be a full time job. Lola.com breaks down the 5 ways to manage corporate ...

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3 Ways Corporate Travel Managers Can Stop Employees From Going Rogue

When employees book travel outside of policy it makes it hard to control expenses and forecast spend — what can you do to keep them in line? Managing ...

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Podcast: The Value of Servant Leadership in Sales with Colum Lundt

Episode 2 of ‘Road Warrior Radio’ featuring premier sales trainer Colum Lundt

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Goldie Locke & the 3 Barely Serviceable Travel Management Solutions

Most corporate travel solutions are too unwieldy or too opaque — is there an option that’s ‘just right’? Meet Goldie Locke.

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Puppy Love?

More corporate travelers are bringing along pets on business trips — are they being accommodated? The idea that more people are driving when it’s ...

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Do you need a corporate travel manager?

In small businesses, employees often need to wear multiple hats — should one of them be managing your travel program? Here’s a hard truth about ...

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Why Business Travelers Have to Hit the Ground Running

A recent article in the New York Times suggested that travelers look for a drug store, an ATM, and a Wi-Fi hot spot ASAP upon arrival in a new city. ...

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How small businesses can save money on corporate travel

Travel spend can easily get out of control, especially for growing businesses that don’t have concrete policies in place. In a recent post, we ...

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How to Choose a Corporate Travel Agency

If your business needs help managing travel, you may want to enlist the help of a corporate travel agency. But how do you find the perfect one? In ...

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The 7 Benefits of a Corporate Travel Agency

Many growing businesses outsource the management of their travel programs to agencies. Here’s why. The more your employees travel, the more ...

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Do you need a corporate travel agency?

To outsource or not to outsource? That is the question when it comes to managing your corporate travel program If you’ve traveled for business in the ...

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How to tell when it’s time for your small business to get serious about corporate travel

Many growing businesses stick with a “by the seat of your pants” corporate travel policy for far too long. While that may work for some, it can mean ...

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Introducing: Road Warrior Radio

A new podcast from Lola.com dives deep into life on the road  

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What is Basic Economy?

No-frills air travel is lowering the price of airfare — but at what cost? Lola.com explains everything you need to know about the rise of basic ...

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Do Corporate Travelers Care About Brand Loyalty?

Brand loyalty influences so much of our day to day. From the coffee we drink to the computer we work on, loyalty runs deep. A new study from Lola.com ...

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A Good Day's Sleep

Corporate travelers need more options for staying productive on the road. Are day-rate hotels the future? Most business travelers know a version of ...

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Is corporate travel a privilege or a burden?

Business travel isn’t always fun. There’s delays, layovers, itemized receipts. Not to mention time away from home and family.

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What Does Lola.com's Development Tech Stack Look Like?

How does Lola.com build the best corporate travel management software on the planet? It all starts with our stack. At Lola.com, our goal is to build ...

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How Does Company Size Affect Corporate Travel Preferences?

Where you choose to work is not an accident, and a new study from Lola.com reveals how those preferences translate to corporate travel expectations. ...

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3 Small Tips for Getting to the Big Game

Airfare to Atlanta is sky high, but Lola.com has a few creative ways to get you there on the cheap Should you or shouldn’t you? The NFL's biggest day ...

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The State of Corporate Travel in 2019

A new comprehensive study from Lola.com reveals how frequent business travelers feel about the good, the bad and the ugly of corporate travel Every ...

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[Cheatsheet] 10 steps for a win-win corporate travel policy

Need a quick framework for creating (or improving) your company's corporate travel policy? Check out Lola.com's new cheatsheet Whether you’re a ...

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4 Hidden Costs in Your Corporate Travel Policy

Booking rock-bottom prices for corporate travel (like Basic Economy flights or hotels far from the city) can seem like a smart way to keep costs low ...

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10 Steps for Creating a Win-Win Corporate Travel Policy

Our new eBook spells out the 10 simple steps for creating a corporate travel policy that actually works — for your company and your employees ...

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Win Lola.com's 'Ultimate Super Bowl Package'

To celebrate the big Patriots win on Sunday, Lola.com is spreading some love by giving one lucky winner (and their guest!) the opportunity to get in ...

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Introducing Corporate Travel Policy Week

At Lola.com, we take corporate travel policies seriously. How seriously? We’re devoting an entire week (ok, ok — an entire two weeks) to talking ...

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50 Corporate Travel Stats That Will Surprise You

Business Travel is a massive industry. But just how big is it? The team at Lola.com wanted to find out - so we dug deep to find the largest and ...

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The Ultimate Government Shutdown Travel Kit

Closed terminals, delayed flights, snaking security lines — these things all contribute to anxiety. So what can you do to minimize the travails of ...

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'From 3 Days to 10 Minutes' — How Drift eliminated travel friction with Lola.com

Lola.com’s easy-to-use booking platform allowed Drift employees to complete bookings on their own with the company's travel guidelines built right ...

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Scooters: The New Scourge of Corporate Travel?

Everybody in the travel business is giving you tips for travel in 2019, so let me put in my two cents, as they used to say when two cents had at ...

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Video: The ins and outs of the Lola.com & GBT Deal

Late in 2018, Lola.com announced an industry-shaking partnership with American Express Global Business Travel (GBT). The deal marries GBT's ...

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2019 Travel Trends: Steamboat Springs

Haven't heard about Steamboat, yet? You soon will.

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Is the Mileage Run Dead?

It’s the end of the year. That used to mean something for business travelers anxious to preserve elite status on an airline. For many of us, it meant ...

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3 Business Travel Trends to Watch in 2019

(Note: You can see Mike share these predictions on Cheddar TV by clicking here.) There is no denying that business life is changing. More people are ...

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The Most Important Hotel Amenities for Business Travelers

The hotel per diem allowed by your company is based on cost, but what does that cost include? No-charge extras can make a big difference in comfort ...

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The Easiest Way to Set Meal Per Diem Guidelines

If you read our blog post last week, then you know that meal per diems can improve travel for you and your team. So now that you've decided a per ...

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How Setting Meal Per Diems Can Improve Travel for You and Your Team

Instituting a per diem allowance for meals when employees are traveling ensures your people won’t get short-changed and your travel budget won’t get ...

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On the Road

I haven’t had a gun since 1968, when a Marine quartermaster in Vietnam (I was in the Navy, but on the ground) handed me an M14 rifle and snarled, ...

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All Good Travel Policies Have These 5 Things in Common

A good travel policy is a good thing. But why not make yours great? Leaders shoot for the moon, right? And, frankly, your travel-weary employees ...

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The True Cost of Corporate Travel Policy Non-Compliance

How much is your organization spending on corporate travel? A lot, probably. For a typical company, travel is the single-highest controllable expense ...

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7 Things to Avoid Putting in Your Corporate Travel Policy

The best corporate travel policy for your organization will be unique to you because your company’s travel reality is different from other firms. ...

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What is a Corporate Travel Policy?

A corporate travel policy is a tool designed to help both employees and company executives make effective decisions. It explains what you expect from ...

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How to Make a One-Page Corporate Travel Policy

Why have a travel policy if your team doesn’t follow the rules? Unfortunately, the problem with most travel policies is simple: they are too ...

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Reducing Meal Expenses for Business Travelers

When you take the time to write up a business travel policy, it’s often hard to figure out what parameters to set around meal reimbursement. You want ...

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Fake Reviews Are Real. Help Your Team Avoid Them.

When your employees are booking a hotel for business travel, there’s a good chance they are looking up reviews on sites like TripAdvisor. But ...

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How to Get Your Employees to Spend Less on Business Travel

When you’re coming up with a business travel policy for your company, it’s hard to balance the needs of the business with the needs of your team. If ...

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4 Signs It's Time to Stop Using Excel to Manage Your Travel Expenses

Like so many other companies, you might still be using Excel to manage your team’s business travel expenses. While this is a good short term ...

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What's the Best Corporate Travel Solution For You?

  Photo credit:  https://edubirdie.com/ If your company is like most, your travel process is probably disorganized and complicated. Fear not! There ...

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Why Basic Economy is Bad for Business Travelers

Running a travel program for your business can often feel like juggling. You have to balance your needs (like staying under budget and reporting ...

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Lola.com's 24/7 Travel Consultants Make Business Travel Stress-Free

If your employees are traveling for business, chances are they've experienced the stress and frustration that comes along with flight delays. ...

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6 Reasons Your Employees Hate Your Travel Policy

You’ve taken the time to write up a travel policy, but your employees are not following it. We’ve put together some common mistakes companies make in ...

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A Day in the Life of Lola.com's EA

“Wait… so what does an Executive Assistant actually do?” It’s a question I get asked. A lot. If you had asked me that exact question last year, I ...

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Simplified Corporate Travel Planning for Executive Assistants

If you’re an Executive Assistant, then you know what it’s like to be planning, booking, and changing travel plans for your boss. Most EAs book ...

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How to Set Hotel Per Diems by City

Corporate travel policies are put into place to help guide employees with decisions when booking hotels and flights for business trips. These ...

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What Having No Travel Policy Really Means for Your Company

There comes a time when most growing businesses need to determine if they need a business travel policy, or if they should continue to let employees ...

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5 Things to Include in Your Travel Policy

If your company doesn’t currently have a travel policy, then you know the pain of employee overspending, stressed out travelers, and wasted time ...

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Flexible Policies can Decrease Travel Expenses

Did you know that one of the highest, most controllable expenses for a company is business travel?

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Keeping it Real: Tips and Tricks That Actually Make Business Travel Enjoyable

We’ve all read the same article, or some version of it, over the years: “Tips and Tricks for Beating the Airlines at Their Own Game.” These tips are ...

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How to Spend Less Time in Line at the Airport

Have you ever stood in a long security line at the airport? It is less than thrilling. However, there is a faster (and better) way to travel and it ...

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5 Things I Wish I’d Known Before Setting Up Heptio-Authenticator

If you’re in Operations then I’m sure you’ve already felt the pain of having to manage permissions on dozens of third party applications. When we ...

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From the Road: What Travelers Want in a Company Travel Policy

My first job out of college was in sales for a significant Wall Street player.  My first business trip was the inevitable – back to my alma mater to ...

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Every business traveler needs a 24/7 travel assistant

Winter travel can be unpredictable and unpleasant. For frequent business travelers, the winter is even more taxing with flight delays, cancellations, ...

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5 Ways to Make a Traveler Friendly Policy

A traditional corporate travel policy is many things, but traveler friendly is not one of them. More and more companies are learning that in order to ...

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AI: Another Banner Year

We are set to conclude another banner year for applied machine learning and artificial intelligence, in what has now proven to be a long, successive ...

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Business travel sucks. Luckily, Lola is here to make it all better.

Launching today, Lola is a tool that makes every facet of business travel easier, with a model and services no one in the travel industry has offered ...

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Business Travelers, We Have Heard You and Help is on the Way

A year ago when we launched Lola, we wanted to learn about the possibilities and the practicality of real human and AI driven service in travel. ...

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GV and Tenaya Ventures Join Lola’s Series B Financing

I am pleased to share that GV and Tenaya Ventures have added an additional $5M each to our Series B financing. This brings our Series B round to a ...

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Charles River Ventures Leads $15M Lola Series B Funding

I’m excited to share that we’ve secured $15M in Series B funding led by Charles River Ventures (CRV) along with additional investments from our ...

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AI: What Happened and What’s Next

We just finished a banner year for practical machine learning and artificial intelligence. And as we start a new calendar, it seems an opportune time ...

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The Benefits and Risks of Artificial Intelligence

The world is hurtling toward a dramatic change, and I’m not so sure it is ready for it. Let me elaborate:

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Lola to Acquire Hotel Search Site Room 77

We’re creating a better way for people to find and book the right hotel, flight and other travel. I’ve long admired the Room 77 team for their ...

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How do Machines Learn?

Machine learning has become one of the hottest buzzwords in business. You see it everywhere, everyone wants it, everyone is talking about it, and ...

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What is a Neural Network?

In a nutshell, the human brain is little more than a collection of billions and billions of tiny neurons, connected by synapses, that collectively ...

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NLP vs. NLU: What’s the Difference?

It is easy to confuse common terminology in the fast-moving world of machine learning. For example, the term NLU is often believed to be ...

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