Lola's saved traveler profiles, flexible booking policies and 24/7 VIP support take the pain out of corporate travel management.
When travel plans go wrong, Lola's team of 24/7 travel experts can be a life-saver. Simply start a chat, and they'll help you check-in for flights, re-book disrupted travel or change a hotel reservation — providing peace of mind for both travelers and travel managers.
With saved traveler profiles, preferences and loyalty programs, Lola makes it easy to book travel on behalf of others, exactly the way they like it. Plus, by storing loyalty programs — for individuals and the company — Lola can help save money and collect and apply rewards.
Getting employees to book travel within policy is simple with Lola. AI-powered technology helps you set dynamic booking guidelines for every city, and admins get notified anytime a traveler books out of policy.
I have found Lola.com to have the best interface and easiest UX. Sweet and Simple! Their customer service through messaging directly with a human both on the website and on the phone app is awesome.
The team has been very responsive and incredibly helpful. They have allowed us to expand on our reporting process without causing extra steps for our travelers. The platform is very easy to use and easy to understand.
So far, Lola has gone far beyond the customer service I had grown to appreciate from Expedia (where I used to do most of my business travel booking.) The communication via chat with the Lola service team has not only been extremely convenient but has convinced me that Lola really cares that my travels go smooth.
I love the fact that I do not have to go out to Expedia or Kayak to see what the availability is. I also love that I have booked several trips and not had to call customer service once.
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