Key Findings From National Corporate Travel Survey by Lola.com Reveals Changing Trends
New class of corporate travelers across US value productivity and flexibility above all
BOSTON – Mar. 13, 2019 – Lola.com, the Agile Travel Management™ company that provides a super simple way to manage, book and report on business travel, released the findings of a recent national survey conducted by the company that revealed evolving preferences among frequent business travelers from small, medium and large companies across the U.S. With 1.3 million people traveling for business every day in the U.S, corporate travel is one of the most important aspects of the modern business landscape. The survey, administered through Kickstand Communications, gathered more than 1,500 respondents.
WHAT: "The State of Corporate Travel Management in 2019" report from Lola.com
“Business travel remains an important part of the corporate world, but traveler preferences are constantly changing,” said Mike Baker, Director of Marketing at Lola.com. “The stereotype of business class flights to three-martini client lunches are fading, replaced by a new class of corporate travelers who value productivity and flexibility above all else. Lola.com knows how important understanding these trends is when creating or updating a travel program that works for your business as well as keeping employees happy and productive on the road.”
The national survey revealed that companies are being smart about their travel investments, however several major pain points exist with 50 percent of travelers saying the amount of time spent adjusting bookings and travel arrangements is an issue as is time spent gathering receipts and completing expense reports. More than 38 percent cite that difficulty booking travel on behalf of someone else is a pain point. Perhaps most noteworthy, pain points change and evolve as companies grow.
The findings also revealed that the way travelers want to book and manage their travel doesn’t necessarily align with the accessibility and ownership that companies provide. Specifically, 72 percent of business travelers prefer to book their own travel, but only 62 percent of companies actually give employees that option. As well, 89 percent of business travelers want visibility into their travel options, but only 79 percent of companies provide this.
It’s important that companies of all sizes understand the evolving trends and preferences among frequent business travelers in order to have the right travel program in place that works for your business, maximizing employee satisfaction, productivity and morale.
To access the full report, visit: https://www.lola.com/ebook/2019-state-of-corporate-travel-management
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Happy employee travel experiences within a policy can be set up in five minutes. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot. For more information, visit https://www.lola.com/ and connect on LinkedIn, Twitter, Instagram and Facebook.