APPEALIE Honors Lola.com with 2019 SaaS Customer Success AwardBy Kathleen Burns, published on Sep 26, 2019
Lola.com’s super simple business travel app is recognized for excellence through SaaS innovation and extraordinary customer experienceBOSTON – Sept. 26, 2019 – Lola.com, the Agile Travel Management™ company that provides a super simple way to manage, book, report, and save on business travel, was honored by APPEALIE with a 2019 SaaS Customer Success Award. Jeanne Hopkins, CMO at Lola.com, accepted the award last night at the 2019 APPEALIE SaaS Conference in San Francisco. Lola.com’s super simple travel app was among 23 award-winning SaaS apps recognized for their demonstrated excellence and customer delight. Lola.com’s SaaS platform helps small and mid-sized companies stop wasting time and start saving money on business travel, including airfare and hotel rates as well as the whole travel management process.
“The expectations of today’s software buyers and users increase each year,” said Matt Harney, founder of APPEALIE. “Our highly selective, data-driven software award honors customer-obsessed SaaS platforms that deliver extraordinary experiences.”
APPEALIE annually awards the best SaaS apps that demonstrate excellence through innovation, customer delight, and dedication to constant improvement. The SaaS Customer Success Award specifically recognizes SaaS companies going above and beyond to drive success for their customers. With the recognition that true validation for technology comes from the customer, entrants are evaluated not on the size of their user base but on customer praise. Nominations are judged by customer success experts.
Lola.com’s app is praised by corporate travelers and finance pros on various review platforms for its ease of setup, ease of admin, ease of use, and quality of support. Lola.com has earned a 5-Star overall rating across 58 reviews on Capterra and is the highest-rated travel management app on G2. It was also recently named to the Constellation ShortList™ for Travel Management Platforms in Q3 2019 for transforming business models and streamlining operations for customers.
The award-winning business travel app allows travelers to book flights and hotels in minutes, with users avoiding going between tabs or other sites to compare fares. The app saves preferences, loyalty programs, and payment options in the same place. Traveler profiles are automatically stored so users can book corporate travel with a single click. Lola’s 24/7/365 support team, ensuring easy booking and on-the-fly rebooking due to delays and cancellations, is one of its highest praised features.
Finance personnel love that a corporate travel policy can be set up in five minutes for more control over spending, and that all data resides in one place so there is complete visibility into all travel expenses.
Lola's ability to provide all the features specifically required of small and mid-sized businesses has led to rapid growth, as the company has added hundreds of customers since the beginning of 2019.
“Our product team is completely focused on evolving the Lola.com SaaS app based on customer feedback, so it is great to get further validation on our approach,” said Mike Volpe, CEO of Lola.com. “Thank you to APPEALIE for recognizing Lola.com with this SaaS Customer Success Award.”
To request a demo of the Lola.com app, visit: https://www.lola.com/demo-lola-travel
To see how Lola.com can save your company serious cash, check out the savings calculator:
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Happy employee travel experiences within a policy can be set up in five minutes. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot. For more information, visit https://www.lola.com/ and connect on LinkedIn, Twitter, Instagram and Facebook.Contact: