Loftware Hands Entire Travel Management Process Off to Lola.com and Reaps Big Time SavingsBy Kathleen Burns, published on Jan 23, 2020
Lola.com provides 24/7 support to Loftware’s traveling employees, taking time strain off of HR team; also utilizes Lola.com as valuable employee perk for leisure travel
BOSTON – Jan. 23, 2020 – Lola.com, the Agile Travel Management™ company that provides a super simple way to book, manage, report, and save on business travel, has given the HR team at Loftware, the market leader in enterprise labeling and artwork management solutions, a ton of time back in their workday. Headquartered in Portsmouth, NH, Loftware has 5,000 customers located in over 100 countries, resulting in an average of 20-30 employees traveling every month. The HR team was responsible for managing the whole travel process, until they found Lola.com.
“Coordinating travel arrangements was taking a lot of time, and we were becoming more like travel agents than an HR team,” said Jennifer Rhode, Human Resources Administrator at Loftware. “Lola.com’s support was great, they had all the features we needed, and no other company could beat the cost.”
Before Lola.com, Loftware tried a travel agency, but the team was still heavily involved with bookings and, even worse, the company was paying $35 per booking, and employees weren’t any happier with the process. They needed a solution where employees could make travel bookings on their own, have access to support when they needed it, and allow HR to take a step back from the process, while still having visibility into travel bookings and schedules.
Loftware now pays a flat yearly fee with no extra booking fees and the whole onboarding process, including inputting the company’s travel policy, for all travelers took about an hour. Plus, there was no learning curve to use the system, and they are thrilled with the easy booking process. Travelers also love Lola’s 24/7/365 customer service. If any issues come up on the road, they can chat in and their problems are solved quickly without any intervention from HR.
Now, all travelers, along with the HR team, are able to focus more on their jobs and less on booking and managing travel reservations. For more information on Loftware using Lola.com for business travel, see the case study, “It feels great knowing Lola has our backs no matter what,” at:
Lola.com also helps Loftware provide great benefits and support to employees who aren’t traveling for business. Because all Loftware employees have access to the Lola platform (even those who don’t travel for work), the company is able to provide the valuable benefits of 24/7 award-winning travel support, access to discounted airfare and hotel rooms, and more.
To learn about utilizing Lola.com as a valuable employee perk for frequent travelers, visit:
Lola.com makes Agile Travel Management real by providing a super simple way to book, manage, and report on global business travel, saving employers and travelers time and money. Employee-friendly travel policies can be set up in five minutes, while managers can view budgets and expenditures in real-time and efficiently monitor their globetrotting team. With Lola.com’s 24/7/365 customer support included in its flat-fee rate, there is no easier way for travelers to book and rebook competitively priced flights and hotels. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, part of the founding team at HubSpot. For more information, visit https://www.lola.com/ and connect on LinkedIn, Twitter, Instagram and Facebook.Contact: