Flying Blind Without A Corporate Travel Policy

Flying Blind Without A Corporate Travel Policy

There comes a time when most growing businesses need to determine if they need a corporate travel policy, or if they should continue to let employees book travel on their own. For small and medium sized businesses, a travel policy might seem too “corporate.” But have you ever wondered what effect a lack of travel policy really has on your employees?

Your employees are wasting time booking travel instead of working. Without a clear corporate travel policy, your employees don’t know what they should be booking. Without preferred hotels, or clear pricing guidelines, they are spending time checking multiple travel sites to find a mix of good pricing, good location, and a good quality hotel. And if their trip gets cancelled, they are spending time cancelling all their bookings which takes more time and can cost your company money.

Your employees are not staying in the right hotels. Most companies that do not have a travel policy at the very least give their employees a price cap per night for booking a hotel. When you give your employees one price to spend regardless of where they are traveling, that means they are staying in poor quality hotels in major cities like New York and San Francisco, and they are staying in 5 star hotels in smaller cities like Tulsa and Columbus. Giving them two extremes like this isn’t good for them and it’s not good for your bottom line either.

Your employees are left stranded when something goes wrong. If you don’t have a corporate travel policy then your employees are not booking with any preferred travel provider. This means they might have a flight booked through Expedia and a hotel booked through Marriott. Now imagine their flight is delayed by 5 hours. In order to book a new flight, they have to contact Expedia’s customer service. If they are already at the airport, they also need to work with the airline. And then they need to call their hotel to let them know they’ll be checking in late, or their room might be given away. They are dealing with all the stress of changing a travel itinerary before they even get to their destination, and that is not the way you want them arriving to a business meeting.

When your employees are on the road, they are the face of your company. If you make it easy for them to book travel, and provide them with options that work for their schedules and preferences, they will be more productive and ultimately your company will make more money!

Now that you know what a problem not having a travel policy is, learn how to make the right corporate travel policy for your company in our eBook.

Download it here


ABOUT LOLA is the simple solution for corporate travel management. Perfect for companies big and small, Lola uses powerful AI technology and 24/7 support to help business travelers book trips with ease while providing travel managers with simple tools to create travel policies, view budgets and monitor the business travel of all team members.

About the Author: Emily Parker-Woodland
Emily was the Marketing Programs Manager at from 2015-20. She started at as a Wombat (our Travel Services team), and has a wide array of travel knowledge.