The Most Important Hotel Amenities for Business TravelersBy Shelby Byrnes
The hotel per diem allowed by your company is based on cost, but what does that cost include? No-charge extras can make a big difference in comfort and convenience, but the list of potential hotel amenities is long. Which ones resonate loudest with your employees will depend on who they are, why they’re traveling, and how long they will be staying.
Here are some of the best hotel amenities that the majority of business travelers want.
Keeping the Blood Flowing
People need exercise after being cooped up in a plane or in meetings for most of the day. Hoofing it to nearby shopping might appeal, but for convenience and efficiency nothing beats the hotel pool or workout room. Except, perhaps, Hilton's new “Five Feet to Fitness” rooms that include an alcove with strength training and cardio workout equipment plus a kiosk with workout videos.
Keeping the Body Fueled
Free breakfast, a mini-fridge to store leftovers and snacks, a microwave or kitchenette can all save travelers time as well as money, especially if they’ll be in place for several days. Not everyone even wants to eat out for every meal.
Outside the room but still on-property, 24/7 dining options (with healthy food choices) are rapidly gaining popularity. Business travelers have odd, unpredictable schedules, which can put traditional breakfast-lunch-dinner meals out of reach. Savvy hotels are offering round-the-clock dining areas as well as grab-and-go food and beverage options. (Choosing a daily meal per diem for your corporate travel policy supports this flexibility.)
Meeting Space, Not Just A Business Center
Chatting over drinks or a meal is business as usual, but some conversations require more privacy. Or the group is larger. Onsite conference rooms can be as valuable as a business center with printers, etc.
Employees travel for work, so work space is a must. What amenities matter the most?
Free high-speed Wi-Fi with easy access – hotel-wide, please!
Comfortable desk and chair space
Stand-up desk or bar counter with a tall stool
More outlets and ports, to accommodate multiple devices
Your people use their smartphones for everything else, why not checking in, keyless room entry, ordering room service, or alerting the valet they’ll need their rental car soon? A just-released survey found that while 75% of American business travelers are concerned about privacy issues surrounding digital hotel amenities, 44% still said they would prefer to book a smart hotel room.
Get the Most from Your Hotel Per Diem
Typically, the most cost-effective hotels for business travelers are in the mid-scale to upscale range. Surprised? It’s because they tend to offer the best business traveler amenities. Dynamic pricing ensures your people stay in consistently comfortable surroundings, no matter the city. With corporate travel guidelines (including preferred or partner hotel chains) built right into the booking process, plus dynamic pricing, employees never have to waste time researching hotels or wonder if the amenities they need most will be available.
Hotel Amenities Aren’t Just “Nice Extras”
The ability to book hotels with most-wanted amenities not only boosts employee travel experience, it can eliminate the temptation for them to book outside your travel policy guidelines. That saves time and hassle for everyone, and keeps corporate travel on budget. We think you’d agree those are some nice business amenities.