MASTER GUIDE to Coronavirus Policies: Airline and Hotel Change + Cancellation
By Mike Baker on March 6, 2020, 2 minute read
Which major airlines and hotel chains are waiving cancellation and change fees in light of COVID-19?
Updated: March 26, 2020
Uncertainty in the face of COVID-19 is wreaking havoc on the travel industry as well as events and conferences; causing many business travelers to reconsider non-essential travel and, in many cases, to seek refunds or waivers for travel they’ve already booked. Many of the major airlines have created new COVID-19-specific policies that make it easier and more flexible for travelers to make penalty-free changes to their reservations. Major hotel brands have graciously followed suit and are easing up on traditionally strict cancellation policies.
Because this is a constantly and ever-evolving situation, we recommend going straight to the source for information. Below are two running lists of what the major carriers and brands are offering in terms of refunds, cancellations, waivers and more:
Airlines
- Air Canada
- Air France
- Alaska
- American Airlines
- British Airlines
- Cathay Pacific Airways
- Delta
- Emirates
- Frontier
- JetBlue
- KLM Royal Dutch Airlines
- Lufthansa
- Qantas
- Singapore Airlines
- Southwest
- Spirit
- United
- Virgin Atlantic
Hotels
